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Community Communications Manager for Second Life

End Date: 
Mon, 06/01/2009
Type: 
Full Time
Location: 
San Francisco, CA
Company: 
Linden Lab

Join Linden Lab's team and become an active contributor to what many in the technology and business worlds are referring to as the future of the Internet. Second Life is the largest user-generated 3D virtual world on the Web, boasting an international population and thriving economy. With over a million dollars a day being spent in the virtual economy and users from almost every country in the world, Second Life is a big idea with big dreams and big challenges for you to help us solve. Many of the world's top brands, news organizations and educators have a presence in-world.

The Community Communications Manager is an articulate collaborative individual who is responsible for ensuring Resident Communications are consistent with Linden Lab corporate goals and messaging. In addition, the Community Communications Manager will provide insight into the Second Life community with an eye towards cultivating a fruitful discussion among Residents and Linden Lab. This position is based out of our San Francisco office location.

Essential Duties & Responsibilities:
*Develop a comprehensive strategic plan to increase awareness of key Linden Lab messages to internal and external stakeholders utilizing the tools we have available including the Linden Lab blog.
*Identify trends, provide solutions for Resident communication and encourage community participation.
* Develop metrics and tracking to validate community interaction.
*Organize and provide oversight to Linden Lab blog, including the development of best practices, maintaining blog calendar, and editing executive blog posts.
*Work with Communications team to ensure community initiatives messaging is consistent and to coordinate messaging and brainstorm ideas with Executive team.
*Develop Community outreach plans for utilizing a variety of tools including MOTD, Login Screen, Showcase, Twitter, Forums, Plurk, and inworld events
*Monitor blogosphere and Twitter keeping team up to date on Virtual World issues trends.
*Provide oversight and monitoring of third party forum moderation consultants.

Education & Experience:
* BA/BS in Marketing, PR or related degree
* 4-6 years Marketing, PR or related experience especially in the area online community/social marketing.

Other Qualifications & Skills:
* 3+ years professional experience in online community marketing and/or working on the marketing of a consumer-focused web property, 2+ years of this experience should be online social marketing experience.
* A mixture of marketing and community management experience
* Expert in encouraging communication within social media applications (Facebook, forums, blogs, etc.)
* Prior Web 2.0 experience and a deep appreciation of internet and technology
* Proven ability to plan and execute resourcefully, with minimal supervision, execute multiple marketing programs simultaneously, work effectively in a fast-paced, fluid environment.
* The ability to speak effectively with the product and development team
* Experience developing and executing integrated communication plans
* Commitment to the Tao of Linden and the work philosophy driving and supporting the success of Linden Lab

Fine Print: Linden Lab seeks to maintain a diverse and welcoming workplace; therefore candidates from all backgrounds are encouraged to apply.

Notice to Recruiters: Please do not submit resumes to our jobs site, to our employees or to Linden Lab by any other means, unless you have a written contract with us, signed by an officer of Linden Lab. We are not responsible for any fees related to unsolicited resumes.

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