Remember the “good old days,” when customers were banging down your door, and all you had to do was open it? Very few businesses these days are enjoying that luxury.
There is one upside for the consumer, however.
Customer service is back with a vengeance. The current economic climate calls for a return to the basics of getting and retaining customers. Whether you’re selling a product or service, whether you sell to business or consumers, high- or low-tech, some ideals are universal.
problems associated with the marketing services and emarketing
Posted November 4th, 2009 by BNG
there are some problems arising after we have defined the charecterstics of a service.this problems relaated to the service adminestration and it's marketing . we can recognize three distingushed level :
1- service organization
2- client
3- society
the identified problems are distributed among the above levels so that if we speak about the first problem:
1- intangability :we have to measure it at each level separetely
A) at organization level :
During These Hard Economic Times, Customer Service is Back
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